Background Client: Early-Mid stage financial technology startup. Project: Create Customer Relationship Management software for products adhering to regulatory work flows, case management and interactions. Problem We needed a way for loan managers (agents) and borrower users to interact with each other with regards to regulations, custom cases and workflows. Understanding the space Met with subject… Continue reading Product lifecycle
Background Client: Medium size tech bank catering to startup and early stage founders. Project: Simplify multiple payment flows into one way to move money. Problem Currently, there are many access points to move money, they lead to multiple platforms and third parties, each with their own unique payment system and requirements. Goal Create a… Continue reading A Simple Form
Background Client: A large, online proprietary learning environment Project: Create a first time use experience for students within the learning environment Research While the contextual interviews were going on and we were aggregation of resources currently available to students my team recognized that creating a first time use experience would be out of scope for the… Continue reading Improving Updates
At AfterCollege I redesigned the job details webpage which lead to view and apply conversion rates rising from 8.8% to 11.5% creating a 31% increase in page productivity. AfterCollege is an advanced jobsite that shows college students and recent grads jobs based on their education, they needed their job details page to reflect that. I refocused the page to… Continue reading Redesign
Increased application rates +28%
Jess Moore 